The guys here are very friendly. They are slightly more expensive than large chain stores, but definitely worth the extra $$. I dropped my car off, they drove me home, and the next day I was able to pick my car up after hours. No issues at all and it only took about 15 minutes of my time. The same day a friend got similar work done at Pep Boys. She was stuck there for 3 1/2 hours with a 4 year old because they kept giving her the run around.

Got the 40 point inspection and oil change mailer a couple days ago and I'm driving across the country tomorrow so I thought I'd take advantage of the deal. Bryan and Chris are both really nice guys and are knowledgeable about the services. Bryan set me up, explained everything prior to the work, and I just hung out while the work was completed. They even offered multiple times to give me a soda, water, or snacks while I was waiting. In my experience, you don't get that kind of customer service at an automotive care store. I highly recommend this location.

Great place to get your car fixed near SDSU. I've taken my car there several times and they always do a good job. Also if you're an AAA member you get a discount.

I was very impressed with this business. I had read some comments and found a coupon online and decided to give them a try. I just needed a smog check and they got it done right away for me. I have an older model Toyota and have always had it serviced by Toyota San Diego, but I've been wanting to find an alternate to the dealer's service department. (Not to take anything away from TSD, but why pay dealer rates if I don't have to, right?) I will be utilizing John's Automotive from here on out. First class treatment and friendly staff. They've won me over as a new customer.

Be aware that they don't honor the Yelp deal AND a Kaiser or AAA discount. The Kaiser and AAA club member discounts are 10% off up to $50. Other than that, they did what they said they would do and did it on schedule.

So this is why they get 5 stars from me: -First and foremost, they do their job well - I have taken my cars in the past to Steve Auto Repair in PB, and Steve could isolate the problem with my brakes although they sounded horrible. Turns out it was in my rotors. Problem solved! -They are affordable and offer great deals - including the $150 for $100 yelp deal, a discount for being a Kaiser member, and a AAA discount. Plus the price for an oil change and scheduled maintenance was very reasonable. -They are great guys. Well, I only talked to Bryan and John but they are all-stars.

I came in to get a smog check on my SUV. I was helped by Brian and Chris and they were extremely pleasant and very professional. As I waited for my SUV to be completed I notice these guys interactions with other customers. Needless to say that I was really impressed. No one seemed to be pressured into buying anything and were given reasonable honest quotes on parts and labor. I will definitely go back and recommend this shop to my family and friends.

I don't know what happened to my review 'cause I KNOW I wrote one. LOVE these guys. I've been coming here for four years, and they are so accommodating and helpful. The first time, I needed work done but my husband had Alzheimer's and I couldn't always guarantee I could get him to leave the house for an appointment. John's told me to bring my car in whenever I could and they'd work me in right then. And ... they did. Twice. And then came the day my battery had died and my husband was bedbound and I couldn't leave him alone. They arranged a tow to figure out what was wrong, and once it was repaired, they brought the car back to my house. They're always very courteous. They have a van to drive you to your home or office if you don't want to hang around their office. I've had unfortunate rip-off experiences enough times in the past to be very confident John's is honest, charges fair prices, and won't try to talk unknowledgeable females into anything that isn't needed. I'm glad I listened to all the good Yelp! reviews. Another fan for life.

female ripped-off again. Everything but the kitchen sink was added into my $85 estimate, including sincerity. The price was just so excessive. BUT, if you like very nice people, lots of employees & cars around to confirm their success, and you have your own supply of cash, go for it. I'm sure the price you pay will warranty the repairs for 3 years, at NO additional cost, because you've prepaid for ANY repair necessary in the next 5 years. 2nd opinion at the dealership will cost me 1/4 the price Brian gave me. CHECK THINGS OUT. IF YOU CAN AFFORD TO PAY ANY QUOTE YOU'RE GIVEN, YOU SHOULD NOT BOTHER PAYING ATTENTION TO MY COMMENTS. Good luck out there!

Elite '2020 Elite '2020 Being that the automobile repair business has a trust issue, it is very reassuring to have John's Automotive as a trustworthy source of advice and service. One of my fondest memories at John's was years ago when I had a Volkswagen Passat (piece of cr*p) which continually had issues. Seeing John at the front desk I mentioned my frustration with VW and asked for recommendations on a reliable vehicle. John laughed and said something like, "Oh, we love VWs because their breakdowns provide so much business. But if I was shopping for a reliable vehicle I'd probably get a Toyota". Within a week I traded in my Passat for a Prius and I've been happy ever since. Both my wife and I are happy customers at John's Automotive. Again, it's nice to have a shop you can trust!