I am new to the San Diego area and I was looking for a place to get my brakes done since I was pretty much in a dangerous situation ... I searched Yelp for a good recommendation and John's Automotive was one of the recommended sites. The shop immediately contacted me via message and Dave contacted me and helped me get an estimate over the phone, since price was a deciding factor as well. I chose to go with John's Automotive and I was not disappointed at all ... It was great service from the moment I left my car with them. I was given the confidence I needed as well as the communication was outstanding. They emailed me my estimate with photos documenting the analysis of the condition. It was a true transparent experience. I recommend this place with the utmost respect and I will be taking my vehicle there for future repairs as well. Thank you Dave and Thank you John for such a truly comfortable experience .... This is hard to come by in the world of automotive repairs.