Reviews

John’s is awesome, friendly staff and saved me a lot of money than if I would have gone to the dealer! Car is running great now!

John's Automotive Care is excellent! Everyone there is so helpful and knowledgeable. I have really enjoyed working with Anthony and appreciate the high quality of care that the team provides!

Great service and communication - I appreciate all the hard work.

Always organized and efficient. I Depend on John’s to keep my car in excellent running condition.

I am writing this review today because of a repair job that destroyed my car. I had a very minor fluid leak and figured since my car is already there for a different repair I'll bring it up. They ended up charging me over $600 to replace the part with some cheap plastic part. Of course the part broke because it was super cheap made of plastic when the previous part was solid metal. I got a second opinion from a mobile mechanic because I was stranded on the side of the road due to my car overheating and his exact words, "They replaced the part with some cheap plastic Chinese part and that's why it cracked in half". When I contacted them for warranty they continue to tell me they want another $1,000 to diagnose it again, NOT TO FIX IT, which made no sense for me financially. Just be careful if you're a young guy, they will try to take advantage of you and your family. Just another sketchy auto repair shop in my opinion trying to get as much money as they can out of you.

Rick was extremely helpful and reached out with updates. I would recommend this place to others.

Awesome place, went in for a quick fix I couldn't do myself took them about five minutes and they didn't even charge.

just as good as ever

We have been customers John’s for years in the Allied Gardens area. And this is why.. I had a wonderful experience with Kayla.. Her professionalism, her expertise in her kindness all made a difference!! I could tell she cared … And I appreciated the ride home and back excellent service! thank you so much for having a wonderful staff!!

I made an appointment for new rear brake pads. Dropped off my car at 8:00 am on Wednesday. I received a call at 2:00 pm stating that I needed new rotors and brake fluid along with the brake pads. My estimate went from $375.00 to $775.00. I indicated that I only needed the pads and only authorized the pads to be replaced. The next morning I received a call at 7:30 am stating to please pick up my car. If I didn’t agree to all the suggested repairs then they would not work on my car at all. When I returned to claim my car the estimator walked me out to my car to scold me for second guessing his estimate of work needed. I had a very polite conversation with the mgr Rick who said he would look into this issue and call me back. Rick called back and was very apologetic and indicated that I did not need any additional work other than the brake pads and offered to have the work done for the amount that was originally estimated. Since I had already paid over $70.00 in Uber costs getting to and from I declined his offer. Rick was very professional and very polite but I will not be back.