Same Great Service at All Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

El Cajon Location

(619) 404-5645

10813 Airport Dr., El Cajon, CA 92020

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

THANK YOU TO OUR LOYAL CUSTOMERS FOR MAKING

John's Automotive Care

YOUR FAVORITE AUTO MECHANIC ON

Nextdoor


5

We are surrounded by scams. They came by email, text messages and at our front door. Its a relief to have a place for auto maintenance and repair that is honest and trustworthy.

5

I’m a touring musician with a group that performs all over the US and abroad. It’s a large band with members spread out between L.A., Nashville & Chicago. I live in Los Angeles. Typically, I fly to all our shows, but we recently had a short run with shows in the San Diego area and Ventura, CA. As such, I decided to drive that leg. After the initial drive down to North San Diego county, I noticed an intermittent grinding sound from my car. After the first show, I drove further south to downtown SD. By the time I got off the freeway, the grinding sound was constant and loud. I knew it was not good. I drive a 20 yr old Toyota Prius with almost 150k miles. I typically don’t make long drives, and she was clearly not up for it. I still had to do a show in SD the following night, then drive three hours back north to Ventura for one more show, before finally driving another hour back to LA. I woke up early the next morning, on a Saturday, and had to pray I could find a decent mechanic that was open on a weekend. Somehow my searches led me to John’s. A quick scan of the reviews and I got a good gut feeling. I called right at opening time and spoke with Aaron. I explained my plight. I know how tight mechanic’s schedules can be and it’s not always easy nor feasible to throw another job into the mix last minute. I could sense Aaron’s hesitation, but I think he could sense my desperation, so he said, “Ya know what…yeah, bring it in, I’ll see what we can do.” It wasn’t exactly close by; about a 20 minute drive, but I felt relieved just knowing someone would take a look at it. When I arrived and spoke with Aaron face to face, he could not have been more personable. He hopped in my car and I drove us around the block so he could hear the noise it was making. He immediately had some ideas as to what was going on just based on the make and age of my car and he eloquently explained in perfectly easy to follow terms what the best and worst case scenarios might be, just so that I was prepared. His mechanics got to work and I took a stroll around the neighborhood. I found a lovely park to hang out in not too far away, also a quaint café and a delicious Mexican restaurant. Aaron called me once they knew the full extent of the situation. I walked back to the shop and Aaron explained it to me in plain terms that were perfectly easy to understand as a laymen. Thank God it wasn’t the worst case scenario. There were a few things going on, given the age of the car, mostly related to the ABS braking system starting to wear out, which he explained probably should be addressed sooner than later, but in the immediate term, deemed I could cautiously get back on the road (at least long enough to get back to LA), with some new rotors and pads. He could easily have soaked me for a huge job costing thousands, but he’s a genuine, honest, decent, compassionate human being; that’s very palpable. I went for another stroll and before too long they had my car ready, and for what I think was a completely reasonable price. I was able to finish the weekend of shows and get back to LA. Along the way, Aaron was just a warm personality and a great conversationalist, even in talking about things not directly related to my vehicle. The whole experience really saved what could have been a nightmare situation. I’m extremely grateful to Aaron and the whole team at John’s Automotive care. This is the type of mechanic’s shop you’re lucky to find, and I couldn’t recommend them highly enough. Thanks guys! 🙏💛👍🏼

5

I wasn’t lucky enough to take my truck in because of the requests of my vehicle. But they were super helpful with the questions I did have and referred me to a place that would help me out saving me time and money. He was upfront with everything and told me how things worked. I believe his name was Aaron( sorry bad with names) This business cares about the community and takes customer service to a whole other level. It’s appreciated from a person with little to no car knowledge.

Hi Karina, thank you so much for your kind words. We’re so glad Aaron was able to help point you in the right direction and save you time and money. Even when we can’t perform the service ourselves, we always want to make sure you’re taken care of and have the right information. We truly appreciate your trust and kind words about our team. You know where to find us if you ever need anything in the future!

- John's Automotive Care
5

Good service by knowledge staff.

5

Very through and good feedback regardless of the issue or any troubleshooting along the way. Took care of me and fixed my car and only paid for the diagnostic. They don’t skip steps and make sure everything is in alignment with car operating normally. Very transparent when it comes to service and parts but full covered by their shop.

5

5

They are truly such a nice team. Their communication is top notch, and they are extremely knowledgeable. I brought my car in with an issue, had no idea what was wrong with it. They figured it out , got the part ordered, and communicated with me every step of the way. They even have a shuttle service !! Wow!!! I highly recommend this shop for any car service you desire. They take care of you here!!!!

Hi Anna, that is fantastic to hear. It sounds like our whole team made a stressful situation feel easy and straightforward, from diagnosing the issue to keeping you updated the whole way. Shuttle service included is always a bonus. Thanks for the enthusiastic recommendation, we are glad you felt well taken care of.

- John's Automotive Care
5

So helpful and honest! This place helped me when my car needed to be towed and it needed a whole lot of work done! Found our new go to spot.

Hi Ally, that means a lot. Breakdowns are never fun, especially when there’s a lot going on with the car, so I’m glad we could step in and make it feel manageable. Sounds like we’ve earned a spot in your rotation, and we’re happy to be there when you need us.

- John's Automotive Care
5

Always great!

5

Staff is extremely helpful and friendly.

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