Overall my experience was good at John’s automotive. The staff was friendly, knowledgeable, they offered refreshments, and a ride home. When I picked my car up I loved that everything was wrapped in plastic to avoid my interior getting dirty. I would have given 5 stars except the amount of time they had my car for a wheel alignment was quite long. My appointment was for 9am on a Monday and they didn’t start on my car until the next day. That was a bit frustrating. But the other things make up for it and I would take my car back there on the future.
Hi Jimmie, thank you so much for taking the time to share your experience with us! We’re happy to hear you enjoyed our customer service, amenities, and attention to detail when caring for your car. We truly appreciate your honest feedback about the wait time. We understand how important your time is, and we’ll use your comments to help us improve our scheduling and communication. Thank you again for your understanding and for trusting us with your vehicle. We look forward to seeing you again in the future!
- John's Automotive Care