This was my third (?) visit and I am completely clear that I will have all my auto work done here. I am so happy to have finally found a place I trust to take care of my car. The customer service and the work itself is always professional and fair. They go all out to make sure the customers are treated well, from drinks and snacks in the waiting area, wifi, transportation nearby if able and even toys for kids who might be waiting with a parent. And I have a confession. The day after my last service (much work needed to be done) I made a HUGE mistake and blamed John's for not taking care of my car battery; it had acted up in the past and it seemed to be completely dead. They sent Frank to my house to correct the error but there was no error--it was MY fault for not pressing on the clutch hard enough and I felt stupid and embarrassed for making a fuss and putting them out. I cannot say enough for how graceful and professional Frank was--he didn't chide me or in any way add to my embarrassment over my behavior. I still feel badly but it was my own doing. And I am so appreciative of their work and their professionalism. I cannot say enough good about John's.

Solid service!!!

John's is the only shop that our family uses for all our car care needs. The service and customer care is outstanding no matter how big or small the job !!

Always trustworthy and helpful. Getting my work done on time is appreciated

Perfect, thanks.

They Always Do A Great Job!

When I lived in San Diego I used John's Auto Care for any and all auto repair issues. They were professional and friendly and prices seemed fair. They did not try to scam me for supposed more needed work - they did what was needed and did it well. An emergency need came up while back in town and they made themselves available. The fact that they offered services to get me to my Motel and back was appreciated.

I had a great experience with John's Automotive! Dawn and Bryan really helped me during the entire process and the work they done on my car was outstanding. I really appreciate their help!

Great job !

I am not from San Diego and I ran into what I knew was a serious engine issue while driving my car. I took my car to a small mechanic shop, because I like to support small businesses. However, the mechanic assumed I could not diagnose the basics of cars and basically gave me the "run around" about what I knew what was wrong with the car. After name dropping expensive engine repairs and parts, the other mechanic (NOT John's) told me it would cost me 1100 dollars for him to open my engine and tell me what was exactly wrong with my car. So, I paid the other mechanic (Not John's) to diagnose my engine, and he didn't tell me what was wrong with it! Knowing that this was of course sketchy and the other mechanic was trying to milk cash out of me, I took my car to John's Automotive for a second opinion. They were extremely nice and professional throughout my whole experience. They even gave me a ride home; unlike the other mechanic. Mike was the guy looking over my car. After a 40 minute glance at my car, without dismantling my engine, Mike not only informed me of what was seriously wrong with my engine; he informed of the best method of fixing my car. Which was more BAD news, sadly. What was great about this shop was I asked Mike if he could simply fix the broken part, and he STRAIGHT UP told me that he would not recommend it, because it was a high possibility that there could be more damage and he would have to charge to fix it. Basically, he did not want to add charges to fixing my part. Honesty is big in this profession, and these mechanics told me exactly what was wrong with my car, without trying to gouge me and place me in a cash hole or force me to continue paying them for repairs. I will be coming back to John's Automotive Care for car repairs in the future. Comment from John E. of John's Automotive Care Business Owner 10/14/2019Justin, we're sorry to hear of your experience with the first mechanic you went to, but we're so glad you stopped in to see us for a second opinion! Honesty is extremely important when it comes to diagnosing a vehicle and is something our team strives to do every day. We know how important and costly vehicles can be, so we will always but our customers best interest first. We're happy to hear that you'll be stopping again in the future and we look forward to working with you again! Thanks, Justin! Read more