San Diego Auto Repair

I have used John's automotive twice now and they are awesome. I got a oil change and break work and some other things fixed that I didn't even know were needed. They send you pictures of what is happening so you see first hand and you even get a certificate for a free car wash with most repairs. This is my new shop!! Justin is the best.

Easy to go through their website.

I was pleased with the friendliness of everyone . Maybe a little overwhelmed with the email going over my car. Was just a little to much at one time. John the shuttle driver as very friendly and a careful driver.

I came here randomly and can not believe I found Erika, one of the best service reps in the industry! She has taken care of us more times than I can count. The service here was honest and fast. Will be coming back.

They were very kind and sweet from the start. The first thing they did was to do a general inspection in my vehicle to verify my concern. They kept giving updates as they were working on my vehicle and they worked fast. Even though it was a transmission issue and it took about 3 weeks, I know other places would've taken longer. All the staff was friendly and patient.

WOW! Where do I start. John's Automotive Care was a referral from AAA. I called their office and spoke with Justin. Now, there is a man who not only has a great sense of humor, he has Integrity, Humility, Compassion and OUTSTANDING Customer Service skills. My car was towed in the next day and the services only got better. I was immediately greeted with a friendly smile and a firm hand shake. Justin told me everything they were going to do and a few hours later there was an email with photos of my car with recommendations. The service they quoted me was done with expertise and I could not be happier. I must admit I called Justin way too much and he was superior every time, to be honest I think I owe him some beer. When I stopped by to pay my bill Justin was not in the office, I think he was doing Yoga or something but their customer service continued. John's Automotive Care offered to come to my house and pick me up so I could drive my car back to my house. The shuttle driver was as nice as the rest of the crew at John's Automotive Care. When the shuttle driver dropped me off and I walked in the office, Justin greeted me with a big smile and made me feel like I've been going there for years. He wouldn't admit he was doing Yoga but I did see the mat behind his desk? I will be a customer of John's Automotive Care as long as I am in San Diego. They are what Customer Service used to be. I HIGHLY recommend John's Automotive Care. Thanks Justin and everyone there.