The service took longer than expected, great service at the front desk. I had to call back 2 times to check on my car, ended up coming at 5. When I was told to come back to pick up my car it wasn’t there, it was at the satellite location. The inside of the car was super dusty. Normally it’s very seamless
Hi Clarise, thank you so much for taking the time to share your experience with us. We apologize for the delay in service and any confusion with the location and cleanliness of your car. We always strive to ensure a seamless and efficient experience for our customers, and we thank you for bringing this to our attention. We will make sure to address these issues with our team and improve our processes in the future. We appreciate your support and hope to see you back at our shop soon. Best, John's Automotive Care.
- John's Automotive Care