San Diego Auto Repair

I’d like thank JAS for their great customer service. I walked in on Sat. Because my check engine light was on. Met with John, who immediately gave me an appt for the following Monday. John’s customer service skills were superb, he was courteous and very helpful, as well as the other personnel I had contact with. I bought my car in, and after having it evaluated, I received an Email, with pics of the problems found, plus a personal phone call explaining the issues, John kept in touch with me throughout the day with his finding, and offered me great solutions. I found the estimates to be very fair, the work was superb, my car hasn’t run this great in awhile. After a day or so, John and myself chatted, to see if the problems persisted, which they did not, and I’m a very happy customer. I would definitely refer anyone in need of car repairs in the future to JAC. And I will continue to be a customer for years to come. Never have experienced better service Thank you all, Kent

Byron is the best!! Kept me informed.

Very professional and friendly place.

I took my car in knowing it was going to have a TON of problems. I have neglected all but the most basic of care due to my tight budget as a student. When I finally took my car in, I received the expected laundry list of things I should fix. I explained my situation to Justin, financially and what I needed out of the car (to last 3 years); he explained, in layman terms, what I needed to make that happen. Without breaking my bank, pressuring me to fix more than necessary, or killing me on costs, they've made my car safer and ride better than ever before. They are amazing mechanics, they clearly care about their customers and, if I can suggest anyone as a liaison, Justin made it feasible for me to meet my needs in the car, financially and practically. Comment from John E. of John's Automotive Care Business Owner 10/9/2017Thank you for the outstanding feedback W R., we truly appreciate it! We take great pride in delivering the best service to our customers, including not pressuring them at any point during the visit. Read more

About a month ago my car had been turning off when idle. I did everything in my power to try and fix it: cleaned the battery, checked the battery to see if it had enough power, checked the alternator. Put it kept turning off, so I looked up mechanics and John's Automotive came up. I was shocked at all the great reviews they had so I decided to give them a chance. Of course I was a little skeptical at first because you can't trust all mechanics but I needed my car fixed. So I called a day before to set up an appointment and went in that day to drop off my car. The first thing that made me trust them was their attention to detail. Justin-who helped me all along the process- took down all the details of the problems I was having and what had happened. So I left my car, it was around 5 and they close early and I was like ok guess I'm not getting a call. But then they called and told me "hey we still haven't found a problem, we are closing up soon but we don't want you to think we forgot about you" I WAS IN SHOCK! I felt important and I trusted them. Once my car was fixed, Justin explained everything that was wrong with my car, the parts that I was needing and the cost of them and the cost of the work. So its been about a month since I've had my car fixed, and everything is working perfectly. So thank you soo much to all of you! Comment from John E. of John's Automotive Care Business Owner 10/2/2017We take great pride in every transaction being our best and we are so humbled to hear that you had such a great experience with us! Thank you for taking the time to share your feedback with us, Melanie! Read more

Spectacular service as always. Very friendly and accommodating staff. Justin talked me through the issues with my car so that I could understand the process and what steps were needed to fix the problem. I would recommend John's Automotive to anyone in the San Diego area, especially if they want a genuine team they can trust. Thanks again!

My tire pressure light was on. last time it was a nail in my tire. With a toddler on board, I was really nervous. So I stop by John's to see if they can help me to check. Someone (I am so sorry that I didn't catch your name) came right out and not only check all my tires' pressure and also make sure there is no nails. When I asked how much was the service, he just say shaking hands is good enough. I am really touched and thank you so much for your help. Comment from John E. of John's Automotive Care Business Owner 9/15/2017Thank you for the great feedback, YuYuan! We were happy to help get you back on the road quickly! Read more

John's Auto is fairly priced, honest, and very good at what they do. We've had both our pickup and car in for work, and John's did what they said they would do. We've been pleased with their work. I would recommend John's Auto to anyone.

Staff is always very pleasant, qualified professionals. Work is completed on time and in budget.

My RV Van quit on the freeways just at the beginning of Labor Day weekend. Got towed to my son's home (I was down for a wedding) and camped in his driveway during the weekend. Monday (Labor Day), started calling around for AAA rated mechanics. John's was #1 on the list. I got hold of Dave, a service rep for John's taking calls on Labor Day. I told him my problem and that I needed to get home rather quickly since my wife was running low on her medications. John promised me that If I got the Van into his shop before Tuesday morning, that he would get right on it. So I had the Van towed over to John's and left a "after hours" note for them to please try for early repair... They had diagnosed and fixed the Van by 1pm on Tuesday, replaced the distributor parts and put in a new coil.... So, thanks Dave for being a man of your word. We were back up and running. Home the next day.... Best regards and thanks again to John's Automotive - Robert Griffith, San Jose, CA Comment from John E. of John's Automotive Care Business Owner 9/7/2017We are so glad we were able to get you back on the road quickly, Bob! Thank you for taking the time to share your feedback with us, we truly appreciate it! Read more