May 2021 update: this will no longer be our go to home as we put a few grand into the car as far as getting a whole 100 point inspection and repairs in November 2020. Now I know my car had miles on it but how is it come May my engine blew out? Wouldn't that have been something that was spotted as far as inspecting everything?? Why pay over $150 just to see what's wrong with the car to have to come back to have to spend that AGAIN just to be told our engine is blown. At that point arguing would get us no where so we payed our bill sold the car got a new one and will NOT be going back. Update-came back for work done on the car dropped off earliest possible. We were helped by Bryan. Right off the bat he explained how tired we looked (it was 7am) they ended up doing part of the work, but a part was needed to be ordered in order to continue some of the work so they said they call in the morning. Ended up having to call them the next day as my partner and I needed our car back to get to work at 3 (relayed this to bryan) he said it'd be done by 2, I told them to call AS SOON as its done. Little before 2:30 I get there, no phone call and my car is out the garage done! Okayyyy. Tell them I'm there to pick up car and they asked if I got a phone call. I told them no, that Bryan was supposed to call me but never did. Goes to grab him, he comes out still talking about how tired we look (seriously) tells me about a part that was damaged on the car and asked if i wanted to see the part they removed, which I got a picture of in email. I told him no thank you as we both have work at 3 and need to just pay the bill. WHY DID IT TAKE 25 MINUTES TO PAY AND GET A RECEIPT?! Well, because he kind of kept talking and telling stories. Im not one to be rude, but if someone says they gotta leave, you'd think there would be a bit of a pep in the step to get you out the door. Nope! I was there till about 2:50 barley getting in my car. Still 5 star reviews, but maybe listen to customers a little better, and maybe not make comments on peoples features as some people work their buts off all day and their days off really aren't days off. Wow. Just, wow! The people here are ON IT! They make you feel comfortable first thing coming through the door. The issue with our car was handled within the same day on a friday, which we thought the car would be spending the night since it wasn't starting. Justin helped us out. He and all the staff were friendly, didn't feel haggled once while being there, they're honest and upfront about their work. They let you know what NEEDS to be done, as well as things that could hold off for a bit so you're not spending money on stuff that may not be necessary at the time. Never have we came to a shop where they offered snacks and drinks, weren't making you pay for unnecessary services, even gave my partner and I a shuttle ride home after being told it'll be a while!! This will definitely be our new auto home!!

Excellent service.Thank you.

Very courteous and professional. I have taken my cars to John's for a number of years and always feel well taken care of. I highly recommend them.

Once again, John's Automotive is awesome. Ben took great care of my car and was transparent in all his information.

They were super friendly and accommodating. They underpromise and over deliver and their pricing is great. I’m already taking my car back for a follow up on some issues they found because of the quality of service and honesty.

I had a great first experience with this shop. Dawn was consistently in communication with me about my car. It was great to meet the mechanic, Tony, and explained the problem. My car was back to me in a day with the 3 problems resolved. A thank you to John’s Auto care in Grantville!

great customer service!