I have an Audi which had some crazy electric issues and it was throwing a lot of codes on the OBD reader and this other mechanic shop couldn't figure out the problem, my car just wouldn't run for nothing. I took it to John's automotive care and Erika, James and Don (the front desk people) took really good care of me, they were so nice to me, they even let me leave my car there until I got paid to get the car fixed. I don't usually trust mechanics but they explained to me really well what was going on, and the mechanic Tony is a really smart and experienced mechanic too, (he also came to the front to explain me better what was going on) I definitely trust that guy to work on my car now since he fixed all the problems that he already knew what it was since the day one. Now I trust John's automotive care, and those front desk people are definitely really good with communication and customer service, they are gonna work with you and do whatever they can to get ur car back on the road and a satisfied customer. This is my new go to mechanic shop, and would definitely recommend it to friends. Thanks guys Comment from John E. of John's Automotive Care Business Owner 4/21/2020Joao, thank you for the wonderful review! We know how stressful and meticulous car repairs can be, which is why our team is committed to providing transparent communication, thorough repairs, and friendly customer service. It was our pleasure working with you to make sure your Audi was back in great condition again. We're so happy to hear that we are your new go-to repair shop, we look forward to working with you again next time! Read more