Same Great Service At Both Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

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THANK YOU TO OUR LOYAL CUSTOMERS FOR MAKING

John's Automotive Care

YOUR FAVORITE AUTO MECHANIC ON

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5

So helpful! I will come back!

5

The staff was very friendly and they did a good job on my car. I will use them again when I need repairs.

5

They are always fair and honest and that is hard to find these days. Thank you for taking care of our cars.

5

I received excellent service with a can do attitude diamond in rough

5

My A/C stopped working and I called around town to find a repair shop that I could trust, I was referred to John's by a friend. Other shops wanted as much as $90 to diagnose the problem and not apply that money to the fix. John's Automotive charged me $29.99 to assess the problem and told me it would cost almost $1000 to repair, the car is only worth $1400 on bluebook. I declined the repair. The whole team was professional, very helpful and they did exactly what I asked them to do at a fair price. There was also a problem with my windshield wiper pump, they tested it as well and determined it to not be the pump but rather the switch on the steering column. I will go back to John's next time I need auto work, the trust factor is very high.

3

No stars. I took my Dodge truck in for repair and was promised i would have a new truck running and exceptional on the road after paying over $4,000.00 for them to work on it. This was parts and labor. After 2 weeks, a ticking sound was coming from the engine and they told me that I would have to pay an additional $5,000.00 for a new engine. The truck was not driveable and they did NOTHING to make the mistake right. I have never been so taken advantage of by anyone in my years working with a service department. It has been months since this happened and there has been no attempt to right the wrong. I hope they read this and they at least try to refund my money. I am very upset. The reason I took it to them in the first place is because my mother who is 84 years old takes her older car for oil changes. Because I lived in Iowa, I had no other recommendation. I took a big chance and it was a horrible experience for me and my elderly mom. Never have I been so upset after months, I am posting this because there has been no resolution from any of the service managers there. It is only fair to say that they owe me for the money I spent with them. Do they read these posts? That is going to be the telling factor on the honesty of the business. Will they make it right? ***Review update***I am happy to say that John's made every attempt to help us. They did care enough to get back to us, Due to a lack of communication, the owner had no knowledge that anything had gone wrong until our post. Although we cannot replace the truck, we can know that this company cared enough to make sure they gained our return business back.

Anna, I appreciate you taking the time to talk with us the last couple of days as feedback from our customers is very important to us. I am very sorry for our communication issues that we had on our end when your problems started back in November. As you now know we have solved those issues so that this will not happen again. Thank you for giving us the opportunity to make things right with you and your mom. I know we can't completely undo the problems our poor communication caused you but moving forward we will make sure to take GREAT care of both you and your vehicles. Once again I apologize for not living up to your expectations.

- John's Automotive Care
5

I've had these folks work on my car twice in the last few months; They are the absolute most professional, HONEST, and helpful mechanic I have used in San Diego, bar none. Byron helped most recently and he is great and communicates at every step along the way. Do yourself a favor and give these folks a try. You won't regret it.

5

Justin worked very dilligently to make sure my car was in working order. He was very curtious and explained every step along the way. I recomend Justin at Johns Automotive Care.

5

Love John's Automotive, they have been the most professional and kind mechanics I've ever had. Always willing to help, courteous, and great to be around; as long as I live in San Diego I'll bring my car to them!

5

Bestest service

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