Same Great Service at All Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

El Cajon Location

(619) 404-5645

10813 Airport Dr., El Cajon, CA 92020

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

THANK YOU TO OUR LOYAL CUSTOMERS FOR MAKING

John's Automotive Care

YOUR FAVORITE AUTO MECHANIC ON

Nextdoor


1

On 10/2 I went in for my normal routine oil change as I have at Johns for quite some time now and extremely disappointed with the customer service I experienced. At the counter Randy had me sign the normal estimate of $48.12. As I was leaving he came out, stopped the car and stated that he had misquoted me and I normally get synthetic and it would be about $71 something. It sounded off but I told him to give me what I normally get. As I got home it troubled me so I looked for my previous oil change estimate and sure enough it was $48.12. I called and spoke with Justin who stated that the book says synthetic is recommended. If it is recommended, why wasn’t I informed of this the first time I came to John? Why is it that several oil changes later Im being switched. And then to lie and say that’s what I normally get when it’s not. It was all a very sheisty move when I’ve been coming here and trusting John’s for so long. If it was suggested, Randy could have explained that he recommended it to me and honestly I probably would have gone with the change to synthetic. The whole ordeal really put a bad taste in my mouth regarding John’s.

5

Great guys, prompt and kept us informed throughout the entire process. Thanks!

4.5

Our customer service is amazing our whole family goes there and every time that we take our vehicles in we’re always treated like family and we can’t thank them enough the jobs are always well done and very professional

5

Absolutely the best automotive shop in San Diego. Honest and friendly knowledgeable staff. Always get treated life a family member when I visit. Also they have good snacks

5

Great timely service. Would recommend.

5

Always great service

5

Wow. Just, wow! The people here are ON IT! They make you feel comfortable first thing coming through the door. The issue with our car was handled within the same day on a friday, which we thought the car would be spending the night. Didnt feel haggled once while being her, they're honest and upfront about their work. They let you know what NEEDS to be done, as well as things that's could hold off for a bit so you're not spending money on stuff that may not be necessary at the time. Never have we came to a shop where they offered snacks and drinks, were upfront on their work, even gave a shuttle ride home after being told it'll be a while!! This will definitely be our new auto home!!

5

I wouldn't take my cars to any other automotive service. I also carry your business card to recommend John's to others. Thanks again for the service to the Elantra and the Freestar. Gloria Preston

5

Amazing customer service!

5

The customer service WAS phenomenal!!!! They got the job done and kept me very informed and made my experience great! I would definitely Bring my car back for any type of future service

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