Same Great Service at All Locations!

Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM

La Mesa Location

(619) 403-9426

7447 University Ave, La Mesa, CA 91942

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

El Cajon Location

(619) 404-5645

10813 Airport Dr., El Cajon, CA 92020

Mon - Fri: 7:00 AM - 6:00 PM

Sat & Sun: Closed

Schedule an Appointment

THANK YOU TO OUR LOYAL CUSTOMERS FOR MAKING

John's Automotive Care

YOUR FAVORITE AUTO MECHANIC ON

Nextdoor


5

GREAT SERVICE AND A FAIR PRICE.

5

Took care of my van in a timely service. Friendly and informative on what job(s) needed to be done to maintain my vehicle in great condition. Thanks!

4

The service and attention to detail was great! The only thing that I didn't like, was the wait. I was hoping to have my car sooner and there was no update on a timeframe.

5

My car overheated so I had AAA tow it to John's Automotive about 10am on Saturday. They checked it out and determined the radiator was bad and I needed new hoses and a new thermostat. They close at 4pm on Saturdays and would not be able to get it completed until Monday. At about 5:30 I got a call telling me that the mechanic stayed past closing so that he could finish the job and I would have a car for the weekend. I was not able to get to the shop until much later so they parked the car on the street and I picked it up later with my spare key, and I will go in and pay them on Monday. Now that is what I call "customer service". How many businesses do you know that would do that for their customers? The work I have had done in the past at John's has always been top-notch and very reasonable.

5

Very professional. Very thorough. Top tier in every respect.

5

Fast and friendly service. The gentleman who helped me was extremely helpful from the moment I called. I had my battery replaced in no time and paid $60 less then what DCH Honda was quoting me. I will be coming here from now on. Thanks again!

5

Great service as usual! Thanks.

5

My son's BMW broke down late in the evening and had his car towed to John's . My son asked them to do an inspection to see what was wrong. The care inspection was so beautifully detailed, we new any and everything that was going on with the BMW, "many problems". I worked with Justin Snyder, He was fantastic. He had some great advice for us, pertaining to an older BMW. Justin said the car would take about 2.5 days turn around time, but they worked on the car till late into the evening and early morning. My son was on the road in one day. Thank you all at John's Automotive Care. Great shop!! Comment from John E. of John's Automotive Care Business Owner 8/13/2018Thank you for your feedback Debbie! Our main concern has always been the safety and satisfaction of our customers. We're glad to hear we have delivered that. Thanks again! :) Read more

5

I brought my broken down Trans Am here awhile ago because it had such good reviews on Yelp. They certainly lived up to it. I have never seen a more thorough auto shop. They take detailed pictures of everything and send you a diagnostic report on your car, with explanations breaking down any problems, what should be done, and how urgent it is. It's because of that experience that I brought a car here that I was interested in buying. I wanted their thoroughness so I could make sure I was buying a good car. It definitely helped me make my decision and now they will be my go-to shop for sure. On top of the professionalism, every single person who works here I've interacted with has been awesome, especially Justin who really seems to know everything! Dropping car knowledge bombs left and right! Seriously, just ask for Justin when you come in. He'll take care of you and never pressures you on anything. 5 stars for John's Automotive. PS: The courtesy shuttle ride to work after dropping off my car is super convenient! Comment from John E. of John's Automotive Care Business Owner 6/26/2018Thank you for taking the time to leave an amazing review Ryan! We truly appreciate the opportunity to earn your business and we are humbled to hear about your experience. We were happy to help out and look forward to helping you again any time you need us! Read more

5

The customer service here is excellent. It's part of their business model and they take it very seriously. I have been helped by Gustavo, Dave, Justin, and technicians Ben and Blake. This place always emails you a report of the diagnostics with PICTURES of each part. Sometimes, if you're there as the car is being looked at, they show you in person the parts that may need attention (I didn't even ask; they just offered and raised up the car again to show me a part). The thing I like best about this place is that they explain things simply and let you know your options without pressuring you. It is not the cheapest place and diagnostics is rarely free, but it's a place I would trust. Their warranty is also something to consider (3 years or 36,000 miles), and they honor it. (They also offer a lot of cute freebies, such as complimentary coffee/snacks/donuts/candy and free wifi/charging station.) Comment from John E. of John's Automotive Care Business Owner 6/25/2018Thank you so much for your feedback Tiffany! Your experience at our shop means everything to us. We look forward to seeing you again! Read more

John's Automotive Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call John's Automotive Care (619) 280-9315 if you have any issues in accessing any area of our website.