Leslie, we appreciate the awesome rating! We hope the thermostat is running great in your 2001 Isuzu Rodeo! Give us a call if there's anything we can assist with in the future!

Thank you for the positive rating, Laurie! We're glad you stopped in so we could replace the radiator and thermostat on your 2012 Ford Edge. If there's anything we can do for you next time please let us know!

We appreciate the great feedback, Conrad! We're glad to hear that we are the best auto service you've found in the San Diego area, and look forward to working with you again next time!

Thanks so much, Brian! We appreciate you stopping in and are glad to hear you had great customer service from Bryan. Let us know if there's anything we can do for you next time!

Hey Daniel, Thank you for talking with us today when we called you. Once again, we are sorry for the inconvenience. We have talked with everyone about how we could have handled that better, so we won't make the same mistake again. Hopefully we will see you next time you need some service work done on your Jetta. We understand that when you move to a new area it can be difficult finding a good shop. So hopefully you will give us the opportunity to show you just how good our service can be.

Matt, Thank you for talking with us when we gave you a call to talk about your concerns. I am sorry that you were not satisfied with your visit to our shop. As we talked about on the phone, before we started looking at your BMW we explained what we needed to do in order to inspect the problem and how much it would cost for that inspection as we would normally do. At that point you signed an estimate for $139 to inspect what was going on with your door that would not open with either of the door handles. At that time, we also explained that we would do a thorough inspection of the vehicle so you would be able to make a good decision on what to do with the vehicle in case there were other problems that you may not have known about. There was no charge for the inspection of the rest of a vehicle as we do this to make sure that you are well educated on the condition of our vehicle. We found that the only way to verify why the door would not open was to try and get the inside door panel off while the door is stuck closed. Normally a door panel is not that hard to remove but when you can't open the door it becomes quite difficult. My technician did a great job of getting the panel off even though there was very little room between the door and the seat. We were able to test the components that open the door which are controlled electronically and had stopped working. At this point we were not able to get the door open, but we were able to put the door panel back on once you said that you did not want to go forward with any repairs. Not only did we not charge you extra for the additional time that it took but in the end we charged you $27 less than what you had agreed to pay for that service before we started. If you have any further questions, please don't hesitate to give us a call.

Happy to hear you received great customer service from our team! Thank you, Juan, we look forward to seeing you again!

Thank you so much, Percy! We appreciate that your recommend our services and are happy to hear that you had great experience from our team who provided attentive and detailed services. If there's anything we can do next time please let us know!

We appreciate the positive rating, Roberta! Thank you for stopping in and we look forward to working with you again next time!

We appreciate the five-stars, Ruben! If you have any feedback from your experience, please let us know!