A different business environment with the social distancing requirements. Good service.

Excellent job from start to finish. Always a pleasure and security knowing everything was done correctly. Work was performed in a secure and safe setting due to the COVID-19 protocal.

This auto repair is the BEST. I have been involved in auto repair and service all my life but as I get older I need to find a QUALITY repair service as I not not really able to do the work anymore. Great customer service here and quality mechanics here at Johns!!!! This is the repair shop I will use from now on. Comment from John E. of John's Automotive Care Business Owner 5/15/2020Thanks so much, Arthur! We're glad to hear that you enjoy our auto repair service that is reliable and quality. We look forward to working with you again in the future! Read more

Erika was very personable and attentive. I asked that genuine parts for my Mercedes to be used and they obliged! Thanks for caring for my vehicle.

My car needed an alignment. Johns automative Care coupon arrived in the mail. I called and they had great pricing. They even picked up and dropped off my car! They were very safe as well with masks, gloves and did a curb side pick up. Thank you! Comment from John E. of John's Automotive Care Business Owner 5/7/2020Diana, it was our pleasure to help! Our team was happy to assist with your vehicle's alignment and provide you with a professional, courteous, and safe experience. We appreciate your feedback and hope to work with you again next time! Read more

The staff was very efficient and courteous. No surprises, and very detailed inspection.

Very grateful to Justin for arranging for a tech to bring a new battery and install in my car at my home. In less than 1/2 hr Nathan had everything completed and I had peace of mind! Big "thank you" to John's!!!!

Consistently good customer service...very good communications

I always receive good friendly service from beginning to end. I have been going to John's since 2011 and I really appreciate their customer service and the convenience they provide.

First off, I had a super pleasant experience. I ran a few diagnostics, which I believed I had the bare minimum ability to at least, by dumb luck, stumble onto the cause of the constant shuddering, shaking, and loss of acceleration power. My late nineties 4Runner was only a 100 or so miles from reaching 200000. So from what I found I started looking at places that do engine installation. Long story shortening, I dropped off my car THEY Called Me an Uber to make me home, straight luxury. Anyways they were honest up front about price, they explained what the issue was (without making me feel like and idiot going straight ahead and checking my compression), I believe the person I was most in contact with was Erika and she was beyond cool and friendly throughout the whole process. All my questions were answered without any belittling or superiority. And this trusty old 4Runner (honestly) runs better than I've ever experienced. Sorry for the novel but I'll conclude with saying this is my new auto repair spot and I've recommended others take their business here as well. Thank you Erica and all the unnamed studs that got me back on the road! Comment from John E. of John's Automotive Care Business Owner 5/6/2020Derek, we appreciate the wonderful feedback!! Thank you for trusting us to take care of your4Runner and replace the engine so it was good as new again. It was our pleasure to assist you with a ride home and provide quality service for your vehicle. We appreciate that you've recommended our business to others, and we look forward to working with you again! Read more