Herb so so so nice and personable.. but slow!! They did a thorough diagnostics which was needed .. But Why should an oil change and tire balance take over 6 hours ?? I kept my composure, but not good. That was not good at all waiting all day for an oil change ? I usually wait an hour .. All I wanted was wot was on the coupon $54 ?? I paid $149 for the lot!! I waited all day.., had to reschedule my 1pm client.. and I brought it in at 8 am .. not good!
Miss Tamara, we're sorry to hear that your experience with us wasn't great. It sounds as if there was a communication breakdown. Being that we did several services for you we would expect to take several hours for those services. We would love to talk with you more about your experience and address any pricing issues that you may have. We have attempted to contact you, please return our call so we can discuss your experience and hopefully make this right. Thank you!
- John's Automotive Care