The rear view mirror on the right side of my Subaru had been hit by a careless truck driver who passed me on my right while I was waiting for a red light to change. The glass was smashed. I had been looking for an independent auto shop, and I found John's from the website. I called John's on Riverdale St., and Ben said he would look at it. When I came in, Ben looked at it immediately, told me that he thought we would not have to replace the whole mirror, but possibly only the glass. That was good news for me. Ben ordered the glass, and also the whole mirror, just in case we found that we needed more than just the glass. Ben called me when the parts came in. I brought in the car, he replaced the glass. I am grateful for this service, and I am extremely happy to have found an auto shop that did not make an expensive deal out of a small problem. I also appreciated your doing your best to protect your customers from the Covid-19 coronavirus. Thank you.