San Diego Auto Repair

They worked with me. I want to give them so much credit for helping me out in the tough situation I was in. I thank Dave and Neil and I was fortunate enough to get in and out with quality work and service for an amazing price. Amazing company I recommend 10/10! Dave knows all about the mechanics of almost any car give him a call!!!

Johns Automotive is the best! Their service technicians are well qualified and provide an extremely detailed, photographic account of all maintenance and service issues.

Responsive in getting back to making appointment and reminders. Shuttle driver Cassidy was very personable. Rick was my crew manager. Things went well but was disappointed that I had to call myself after over three hours from drop off time to get an update on what the car needed. I told Rick I needed to know if I needed to leave my car overnight because I had a therapy appointment the next day. Rick did call me in time for me to call my pt therapist. I went with the quick fix of Freon instead of a $3200 total repair job. I did appreciate the photos of my car, the recommendations for future repairs. That was very helpful and informative. I will be using John’s in the future.

These guys have been great, especially Arron, giving me full explanations of whats going on, recommending ways to save money, space out repairs, or telling me when I can get another couple thousand miles without doing the repairs needed so I can save up for them. Very friendly.

Always available, timely, efficient and friendly thank you

I've been taking my cars to John's Automotive for years. I trust them to share honest information, and do excellent work at a reasonable price. They have always been fantastic. I got a new-to-me Toyota a few months back and took it in for it's first service. They did a great job explaining some recommended work based on the car's mileage and provided costs for the recommendations. I will be waiting to do the work so I can budget it accordingly, and Robert in the Service area was professional, considerate and helpful. No high pressure, just information so I could make a decision. I appreciate that!

Arron was great. The whole process was fast and they walked me through everything.

Ive been going to Johns Automotive for a couple of years now. I have come to rely on their high-quality service and professionalism, which is all nice and well when there are no serious issues with your car. However, my relatively newish car threw us for a loop recently and gave me quite a scare on the freeway no less. I took the car in, and after they ran a series of tests, the issue remained mysterious. The fine folks there worked on the car and got it in running order, but they didnt charge me a single penny because they were not satisfied that they had gotten to the bottom of the issue. Fast forward about a month and I take the car in again with a similar issue. Well, they fixed it. The cost? Nothing. I dont say this because I expected free service, I mention this because it shows the depth of their commitment to their work. I must call out Dave who was my guide through the process and kept me informed every step of the way. When I say that they were committed to fixing the car, its not just words. They put in the work, did the research for the warranty, and got me out of there with a car that is as good as new and tremendous respect for everyone that works there. Would I recommend this shop? You better believe it!

Very friendly staff and clear communication about what they did to fix my car. Thanks for your help!!